Question 1

How much can I claim from KLM Royal Dutch Airlines?

Accepted Answer

Under EU Regulation 261/2004 you can claim up to £520 per passenger from KLM Royal Dutch Airlines, depending on flight distance: £220 for short, £350 for medium, £520 for long-haul.

Question 2

What does your service cost?

Accepted Answer

We operate on a 'no win, no fee' basis. You only pay 25% of the compensation we recover from KLM Royal Dutch Airlines. No hidden charges.

Question 3

How long does it take?

Accepted Answer

Most KLM Royal Dutch Airlines claims settle within 2–8 weeks. If KLM Royal Dutch Airlines disputes the claim, it may take several months.

Question 4

Can I claim for old flights?

Accepted Answer

Under UK rules you can usually claim for flights up to 6 years back (Consumer Rights Act 2015, in England and Wales; 5 years in Scotland). For flights departing the EU, EU Regulation 261/2004 gives 3 years.

KLM Royal Dutch Airlines – claim bij vluchtvertraging

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